FAQ

What’s your tax ID or EIN number?

Meals on Wheels Southwest OH & Northern KY is a registered 501(c)(3) tax-exempt organization. Our tax ID number is 31-0537097. Our legal name is Wesley Community Services, and we started doing business as Meals on Wheels in March 2020.

What services do you provide?

Our centerpiece service is, of course, Home Delivered Meals. We provide food to seniors so they can age in a place where they feel most comfortable and connected to their community. However, we are about so much more because when we deliver meals, we get the chance to check in with our seniors, chat for a few minutes, and make sure they are OK.  

Through our Pet Support program (available to those who participate in the Meals on Wheels program), we deliver dog and cat food, along with vouchers for vet services. 

Our Area Senior Services programs provide additional support, including: Transportation, Personal Financial Management, & Senior Care Coordination--all with the goal of helping seniors age happily in their homes.

A warm, friendly atmosphere is what draws older adults to our OTR Senior Center. Many local seniors go there everyday for companionship and friendship.

Building Coordinators: are Social Workers who help older adults live in senior housing complexes across the Greater Cincinnati Region.

Congregate Meals are community meals served in 8 locations across Hamilton County. 

The availability of the variety of these wrap-around services and resources are critical, as many of our seniors are marginalized, have disabilities, or are living with chronic health conditions. Most are low-income or living below the poverty line.

What geographic areas do you serve?

We serve 10,000 seniors annually in 12 counties. Our service area includes Hamilton, Butler, Clermont, and Montgomery Counties in Ohio and the Kentucky counties of Boone, Kenton, Gallatin, Carroll, Owen, Grant, Pendleton, and Campbell. 

How many meals do you prepare and deliver?

We are on track to deliver 1.4 million meals per year, assembled in our commercial-grade kitchen. In addition to our regular menu items, we also prepare special meals for those seniors with certain health concerns, such as high blood pressure or diabetes. We are proud to provide our seniors with 24 meal options!

If I or someone I know could benefit from your services, who do I contact?

If you’re interested in Home Delivered Meals and believe you may qualify for assistance, contact one of the agencies listed below, based on where you live:

Greater Cincinnati Residents (Hamilton and Butler Counties): Council on Aging of Southwestern Ohio, 513-721-1025 or 800-252-0155

Dayton Residents (Montgomery County): Area Agency on Aging, 937-341-3000

Northern Kentucky Residents: Northern Kentucky Area Development District, 859-283-1885

If you don’t believe that you would qualify for assistance, we do offer Home Delivered Meals on a private-pay basis. To learn more, please contact 513-244-5485 or complete this form.

If you are interested in learning more about our Area Senior Services offerings, contact us: 513-244-5486.

How do I go about making a donation?

It’s as simple as visiting this page and clicking on the “Donate Now” button. Or you can mail a check made payable to Meals on Wheels Southwest Ohio & Northern Kentucky to: Donations, 2091 Radcliff Drive, Cincinnati, OH, 45204. We appreciate every dollar donated, for we couldn’t do what we do without the generosity of so many in our community.

If I or my family, school or organization would like to volunteer, how do I go about it?

We’d love to have you join our volunteer force! Our volunteers help with meal prep and packaging, keeping our vehicles clean and performing other important tasks. To see all the options, visit our volunteer portal. You’ll find it easy to sign-up for something that interests you.

What is your relationship to Meals on Wheels America?

As an official Meals on Wheels America partner, we benefit from being a part of a powerful national network that fights senior hunger and advocates for our elders, yet all donations and gifts stay locally where we serve. In addition, we share best practices through the national organization and often adapt their educational and marketing materials, making us more efficient while lowering expenses.

Since Home Delivered Meals are free to qualifying seniors, who provides the funding?

We ascribe to the highest standards of financial accountability, and as a fundraising organization, we make every effort to ensure maximum impact of your financial investment in our programs. We rely on generous individuals, foundations, corporate sponsorships, private foundations, clubs, and leaders in the community to provide support that enables us to feed seniors in our 12 county footprint. 100% of charitable giving stays in the region. 

In addition to donations, there are various other funding sources, including the Hamilton County (Ohio) Elderly Services Tax Levy, federal funding under the Older Americans Act, United Way of Greater Cincinnati, the City of Cincinnati and other local governments, Ohio Department of Aging, county payroll taxes in Northern Kentucky, the Area Agency on Aging in Dayton and the Northern Kentucky Development District. There is also a private payment option for clients and families. 

What is your diversity policy? 

We adhere to the diversity policy outlined by our local Council on Aging as a contracted service provider.

Are you associated with the BBB?

Meals on Wheels Southwest OH & Northern KY is a BBB Cincinnati Accredited Charity and meets the Standards for Charity Accountability. 

Where can I find your 990’s? 

View our most recent IRS Form 990 on GuideStar. All other 990's available upon request.