FAQ

What’s your tax ID or EIN number?

Meals on Wheels Southwest OH & Northern KY is a registered 501(c)(3) tax-exempt organization. Our tax ID number is 31-0537097. Our legal name is Wesley Community Services and we started doing business as Meals on Wheels in March 2020.

What services do you provide?

Our centerpiece service is, of course, Meals on Wheels. We provide food to seniors so that they can age in a place where they feel most comfortable and connected to their community. However, we are about so much more because when we deliver the meals, we get the chance to check in with our seniors, chat for a few minutes, and be sure all is OK.  

Through our Pet Portions and Pet Care programs (available only to those who participate in the Meals on Wheels program), we provide seniors with food for their dog or cat along with vouchers for vet services. 

In addition, we offer Independent Living Assistance to seniors in Hamilton County. This service provides seniors with help scheduling appointments, managing their bills and similar tasks--again, all with the goal of helping them age happily in place.

What geographic areas do you serve?

We serve 12 counties. Our service area includes Hamilton, Butler, Clermont, and Montgomery Counties in Ohio and the Kentucky counties of Boone, Kenton, Gallatin, Carroll, Owen, Grant, Pendleton, and Campbell. 

How many meals do you prepare and deliver?

Each week, we prepare and deliver about 50,000 meals in our commercial-grade kitchen. In addition to our regular menu items, we also prepare special meals for those seniors with certain health concerns such as high blood pressure or diabetes.

If I or someone I know could benefit from your services, who do I contact?

If you’re interested in Meals on Wheels and believe you may qualify for assistance, you shouldn’t  contact us directly but rather one of the agencies listed here based on where you live:

Greater Cincinnati Residents (Hamilton and Butler Counties): Council on Aging of Southwestern Ohio, 513-721-1025 or 800-252-0155

Dayton Residents (Montgomery County): Area Agency on Aging, 937-341-3000

Northern Kentucky Residents: Northern Kentucky Area Development District, 859-283-1885

If you don’t believe that you would qualify for assistance, we do offer Meals on Wheels on a private-pay basis. To learn more, please contact 513-244-5485 or complete this form.

Hamilton County residents interested in Independent Living Assistance, should call us: 513-244-5486

How do I go about making a donation?

It’s as simple as visiting this page and clicking on the “Donate Now” button. Or you can mail a check made payable to Meals on Wheels Southwest Ohio & Northern Kentucky to: Donations, 2091 Radcliff Drive, Cincinnati, OH, 45204. We appreciate every dollar donated, for we couldn’t do what we do without the generosity of so many in our community.

If I or my family, school or organization would like to volunteer, how do I go about it?

We’d love to have you join our volunteer force! Our volunteers help with meal prep and packaging, keeping our vehicles clean and performing other important tasks. To see all the options, visit our volunteer portal. You’ll find it easy to sign-up for something that interests you.

What is your relationship to Meals on Wheels America?

As an official Meals on Wheels America partner, we benefit from being a part of a powerful national network that fights senior hunger and advocates for our elders, yet all donations and gifts stay locally where we serve. In addition, we share best practice through the national organization and often adapt their educational and marketing materials, making us more efficient while lowering expenses.

Since Meals on Wheels is free to qualifying seniors, who provides the funding?

For four decades, we have ascribed to the highest standards of financial accountability and as a fundraising organization, make every effort to ensure maximum impact of your financial investment in our programs. We rely on generous individuals like you, foundations, businesses, clubs, and leaders in the community to feed seniors in our 12 counties. We also recognize that some, not all, of our budget comes in partnership with the Greater Cincinnati Council on Aging, the Area Agency on Aging in Dayton and the Northern Kentucky Area Development District. We proudly are a United Way agency and also a recipient of a gift from MacKenzie Scott that was carefully vetted – we think it says a lot about the trustworthiness of our organization! Remember - all funds remain local, helping your neighbors. 

What is your diversity policy? 

We adhere to the diversity policy outlined by our local Council on Aging as a contracted service provider.

Are you associated with the BBB?

Meals on Wheels Southwest OH & Northern KY is a BBB Cincinnati Accredited Charity and meets the Standards for Charity Accountability. 

Where can I find your 990’s? 

View our most recent IRS Form 990 on GuideStar. All other 990's available upon request.