FAQ

What’s your tax ID or EIN number?

Meals on Wheels Southwest OH & Northern KY is a registered 501(c)(3) tax-exempt organization. Our tax ID number is 31-0537097. Our legal name is Wesley Community Services, and we started doing business as Meals on Wheels in March 2020.

What services do you provide?

Our centerpiece service is, of course, Meals on Wheels. We provide food to seniors so they can age in a place where they feel most comfortable and connected to their community. However, we are about so much more because when we deliver meals, we get the chance to check in with our seniors, chat for a few minutes, and make sure they are OK.  

Through our Pet Support program (available only to those who participate in the Meals on Wheels program), we deliver dog or cat food, along with vouchers for vet services. 

Our Cincinnati Senior Services programs provide additional support, including: Transportation, Personal Financial Management, Senior Care Coordination, and our OTR Senior Center--all with the goal of helping seniors age happily in their homes.

What geographic areas do you serve?

We serve 12 counties. Our service area includes Hamilton, Butler, Clermont, and Montgomery Counties in Ohio and the Kentucky counties of Boone, Kenton, Gallatin, Carroll, Owen, Grant, Pendleton, and Campbell. 

How many meals do you prepare and deliver?

We are on track to deliver 1.4 million meals per year, assembled in our commercial-grade kitchen. In addition to our regular menu items, we also prepare special meals for those seniors with certain health concerns, such as high blood pressure or diabetes. We are proud to provide our seniors with 24 meal options!

If I or someone I know could benefit from your services, who do I contact?

If you’re interested in Meals on Wheels and believe you may qualify for assistance, contact one of the agencies listed below, based on where you live:

Greater Cincinnati Residents (Hamilton and Butler Counties): Council on Aging of Southwestern Ohio, 513-721-1025 or 800-252-0155

Dayton Residents (Montgomery County): Area Agency on Aging, 937-341-3000

Northern Kentucky Residents: Northern Kentucky Area Development District, 859-283-1885

If you don’t believe that you would qualify for assistance, we do offer Meals on Wheels on a private-pay basis. To learn more, please contact 513-244-5485 or complete this form.

If you are interested in learning more about our Cincinnati Senior Services offerings, contact us: 513-244-5486.

How do I go about making a donation?

It’s as simple as visiting this page and clicking on the “Donate Now” button. Or you can mail a check made payable to Meals on Wheels Southwest Ohio & Northern Kentucky to: Donations, 2091 Radcliff Drive, Cincinnati, OH, 45204. We appreciate every dollar donated, for we couldn’t do what we do without the generosity of so many in our community.

If I or my family, school or organization would like to volunteer, how do I go about it?

We’d love to have you join our volunteer force! Our volunteers help with meal prep and packaging, keeping our vehicles clean and performing other important tasks. To see all the options, visit our volunteer portal. You’ll find it easy to sign-up for something that interests you.

What is your relationship to Meals on Wheels America?

As an official Meals on Wheels America partner, we benefit from being a part of a powerful national network that fights senior hunger and advocates for our elders, yet all donations and gifts stay locally where we serve. In addition, we share best practices through the national organization and often adapt their educational and marketing materials, making us more efficient while lowering expenses.

Since Meals on Wheels is free to qualifying seniors, who provides the funding?

For four decades, we have ascribed to the highest standards of financial accountability and as a fundraising organization, make every effort to ensure maximum impact of your financial investment in our programs. We rely on generous individuals like you, foundations, corporations, businesses, clubs, and leaders in the community to feed seniors in our 12 counties. We also recognize that some, not all, of our budget comes through partnership with the Greater Cincinnati Council on Aging, the Area Agency on Aging in Dayton and the Northern Kentucky Area Development District. We are a United Way agency and also a recipient of a gift from MacKenzie Scott that was carefully vetted – we think it says a lot about the quality of our organization! Remember - all funds remain local, helping your neighbors. 

What is your diversity policy? 

We adhere to the diversity policy outlined by our local Council on Aging as a contracted service provider.

Are you associated with the BBB?

Meals on Wheels Southwest OH & Northern KY is a BBB Cincinnati Accredited Charity and meets the Standards for Charity Accountability. 

Where can I find your 990’s? 

View our most recent IRS Form 990 on GuideStar. All other 990's available upon request.