FAQ

Our centerpiece service is, of course, Home Delivered Meals. We provide food to seniors so they can age in a place where they feel most comfortable and connected to their community. However, we are about so much more because when we deliver meals, we get the chance to check in with our seniors, chat for a few minutes, and make sure they are OK.  

Through our Pet Support program (available to those who participate in the Meals on Wheels program), we deliver dog and cat food, along with vouchers for vet services.

Our Area Senior Services programs provide additional support, including: Transportation, Personal Financial Management, & Senior Care Coordination--all with the goal of helping seniors age happily in their homes.

A warm, friendly atmosphere is what draws older adults to our OTR Senior Center. Many local seniors go there everyday for companionship and friendship.

Building Coordinators: are Social Workers who help older adults live in senior housing complexes across the Greater Cincinnati Region.

Congregate Meals are community meals served in 8 locations across Hamilton County.

The availability of the variety of these wrap-around services and resources are critical, as many of our seniors are marginalized, have disabilities, or are living with chronic health conditions. Most are low-income or living below the poverty line.

We serve 10,000 seniors annually in 11 counties. Our service area includes Hamilton, Butler and Clermont counties in Ohio, and the Kentucky counties of Boone, Kenton, Gallatin, Carroll, Owen, Grant, Pendleton and Campbell.

We delivered 1.4 million meals last year, assembled in our commercial-grade kitchen. In addition to our regular menu items, we also prepare special meals for those seniors with certain health concerns, such as high blood pressure or diabetes. We are proud to provide our seniors with more than 30 meal options!

If you’re interested in Home Delivered Meals and believe you may qualify for assistance, contact one of the agencies listed below, based on where you live:

Greater Cincinnati Residents (Hamilton and Butler Counties)

Council on Aging of Southwestern Ohio
513-721-1025 or 800-252-0155

Northern Kentucky Residents

Northern Kentucky Area Development District
859-283-1885

If you don’t believe that you would qualify for assistance, we do offer Home Delivered Meals on a private-pay basis. To learn more, please contact 513-244-5485 or complete this form.

If you are interested in learning more about our Area Senior Services offerings, contact us: 513-244-5485.

We are a 501(c)3 organization and ascribe to the highest standards of financial accountability. As a fundraising organization, we make every effort to ensure maximum impact of your financial investment in our programs. We rely on generous individuals, foundations, corporate sponsorships, private foundations, clubs, and leaders in the community to provide support that enables us to feed seniors in our 12-county footprint. One hundred percent of charitable giving stays in the region.

In addition to donations, funding sources that support our programs include the Hamilton County (Ohio) Elderly Services Tax Levy, federal funding under the Older Americans Act, the City of Cincinnati and other local governments, Ohio Department of Aging, county payroll taxes in Northern Kentucky, the Council on Aging and the Northern Kentucky Development District. There is also a private payment option for clients and families.

COA  NKADD

Meals on Wheels Southwest OH & Northern KY is a BBB Cincinnati Accredited Charity and meets the Standards for Charity Accountability. More information on our services and accredited activities can be found on our Annual Report and 990.

It’s as simple as visiting this page and clicking on the “Donate Now” button. Or you can mail a check made payable to Meals on Wheels Southwest Ohio & Northern Kentucky to: Donations, 2091 Radcliff Drive, Cincinnati, OH, 45204. We appreciate every dollar donated, for we couldn’t do what we do without the generosity of so many in our community.

Meals on Wheels Southwest OH & Northern KY is a registered 501(c)3 tax-exempt organization. Our tax ID number is 31-0537097. Our legal name is Wesley Community Services, and we started doing business as Meals on Wheels in March 2020.

As an official Meals on Wheels America partner, we benefit from being a part of a powerful national network that fights senior hunger and advocates for our elders, yet all donations and gifts stay locally where we serve. In addition, we share best practices through the national organization and often adapt their educational and marketing materials, making us more efficient while lowering expenses.

We adhere to the diversity policy outlined by our local Council on Aging as a contracted service provider.

Meals on Wheels prohibits any form of discrimination or harassment. Improper interference with the ability of Associates to perform their expected job duties will not be tolerated and must be reported to the appropriate supervisory personnel as outlined below. Meals on Wheels is committed to providing a work environment that is free of discrimination and unlawful harassment. Actions, words, jokes or comments based on an individual’s race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law will not be tolerated. Harassment, both overt and subtle, is a form of Associate misconduct that is demeaning to another person, undermines the integrity of the employment relationship and is strictly prohibited. Retaliation against anyone who, in good faith, reports discrimination or harassment, or who cooperates with the investigation of a complaint of discrimination or harassment, will not be tolerated.

We’d love to have you join our volunteer force! Our volunteers help with meal prep and packaging, keeping our vehicles clean and performing other important tasks. To see all the options, visit our volunteer portal. You’ll find it easy to sign-up for something that interests you.